Patient Administration

Patient Administration Services

Envisage Practice Management offers patient administration services for medical specialist practices. From full time dedicated personnel to part-time or shared services, we provide a tailored solution for your practice based on the hours you operate and the level of service you wish to provide your patients.

Our staff are experienced, efficient employees. We don’t contract out or outsource our medical administration. We take responsibility for managing your practice, and we have a good reputation for providing quality service to medical specialists in Brisbane and the greater South East Queensland region. 

Patient administration services tailored to your practice

Different options available with this service:

  • Full time staff member managing your practice (single or multiple specialists)
  • Part time staff member managing particular days each week, or allocated hours each day
  • ‘Live’ phone answering service as part of full or part time dedicated practice management
  • Guaranteed response time of less than 30 minutes with our automated phone answering service 
  • Choose between booking and phone answering service only, or include patient billing into your patient administration service package
Medical administration

We always include:

  • Warm and friendly phone manner to make your patients feel cared for
  • Efficient booking of patients that fit in with any requests you have
  • Request follow ups and reminders for outstanding patient tasks

Additional service options:

We can package the following services to our patient administration service:

  • typing of medical correspondence
  • submission of patient billing claims

Contact us today to discuss these additions to our patient administration service.

"Offer your patients a professional service”

Automated phone answering service

For new or quiet specialist practices, we recommend using our automated phone answering services for answering patient enquiries. We guarantee patient enquiries are followed up within 30 minutes of initial contact (faster than many practices currently achieve). Using this option, medical specialists are able to reduce their practice management costs by up to one third compared to the cost of the full-time,  dedicated personnel option. 

Ready to find out more?

Send us an equiry to find out more about our patient administration services.

CONTACT US

Suite 2.54, 240 Queen Street,
Brisbane City QLD 4000

P: 1300 854 325
F:
E: info@envisagepm.com.au

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