Envisage Practice Management provides cost-effective, accurate medical transcription. This ensures your practice meets the patient care communication requirements (such as dispatch of consultation letters) efficiently. Knowing that your correspondence is reaching your patients’ referrers, general practitioners and other specialists allows you to focus on what is really important, quality patient care.
We understand the importance of accurate medical transcription and how this contributes to the patient-centred care experience and building relationships with your referrers.
Maintaining your relationships with general practitioners is a key part of building your private practice. Precise and prompt delivery of correspondence for post-patient consultations is an important part of this.
Our virtual medical transcription staff offer a flexible, high quality service that enables your practice to run efficiently. We offer both regular, ongoing medical transcription services and one-off, oncall transcription services. We guarantee our services for either 24 hour or 48 hour turn around, depending on your needs.
A dedicated medical secretary for practice
In Australia today, many general practitioners and specialists either generate their own correspondence during a consultation, or use their internal reception staff to prepare their correspondence. These internal staff members are quite often tasked with a multitude of other, equally important responsibilities like: greeting patients; billing patients and submitting Medicare, DVA and private health fund claims; setting appointments; and answering phones. This can create an environment where errors are likely to arise.
To improve the speed and accuracy of medical transcription and enhance the one-on-one patient experience in clinic for both the specialist and their reception staff, there has been a move towards outsourcing this service to dedicated medical transcription services like Envisage Practice Management.
Tailored delivery arrangements
Once correspondence is approved by you, it will be sent to the intended recipients within 24 hours. Distribution of your letters can be sent according to your communication preference: post, fax or electronically (through your practice software). We can help your practice transition to paperless operation and reduce your ongoing costs through electronic delivery of correspondence. Another important benefit of electronically dispatching your correspondence is having the ability to track and report that each letter has reached its intended destination.
Seamless integration with your practice management software
For medical specialists who prefer their correspondence to be produced directly from their practice software, we can provide this through remote access with your practice software. Providing medical typing in this way we are able to reduce the occurrence of errors and improve data integrity by utilising the built-in practice software features available through practice software providers. Once you have reviewed the initial correspondence we will make edits as required and send back to you for final approval.
"The Australian medical industry is an ever-growing, ever-changing environment."
The Australian medical industry is an ever-growing, ever-changing environment. With the introduction of new technology, it is easy to get bogged down with trying to capture every detail while the patient is attending your practice.
Quite often, this moves the attention away from the patient and to the computer. By utilising a medical transcription service you can rest assured that every detail of the patient's appointment can be recorded in a dictation file and produced accurately and quickly into correspondence form allowing you to spend time where it is needed - with the patient.
Ready to find out more?
Send us an enquiry to find out more about our medical transcription services.
Suite 2.54, 240 Queen Street,
Brisbane City QLD 4000
P: 1300 854 325